Customer Feedback
for Clover
Set up a survey for your POS flow.
Unlock Next-Level Customer Insights
Real-Time Feedback
Get Real-Time Feedback at the Point of Sale
Quick and easy to use feedback tools at the point of sale makes it easier for customers to share their experiences in the moment – while their impression is still fresh. This real-time input provides instant insights into customer sentiment, enabling stores to make data-driven decisions on the go.
With these insights, stores can:
- Benchmark store performance
- Understand and keep up with customer needs
- Spot and address gaps in service before they escalate
Insights in Action
Actionable Analytics to boost loyalty, higher spend, and more informed decisions.
Customer feedback plays a vital role in storefront operations. With high foot traffic, and limited time to dwell, customer feedback becomes a strategic asset. Real time insights captured at the point of sale help teams stay agile, data-driven and customer-obsessed.
With tools like Raven, you can:
- See how product selection and stock levels affect satisfaction
- Identify bottlenecks and optimize resource allocation
- Resolve issues quickly for a smooth shopping experience
Data-Rich Reporting
Optimize service and boost satisfaction with data driven insights.
Raven’s Analytics dashboard provides grocery store retailers with real time point of sales feedback, allowing you to fine tune staffing, merchandising, and customer service – all in sync with the pace of your store.
Our platform enables quick, collaborative team-wide action, helping managers and front-line staff address issues with immediate, coordinated action. Automatic reports make it simple to share insights, implement improvements, and verify customer satisfaction – keeping your store running smoothly and your shoppers happy.
For added support, Raven’s managed services help retailers interpret feedback, optimize results, and train staff to deliver exceptional experiences.
How It Works
Raven is quick to set up for your storefront. Our solution is user friendly and intuitive, with full support and onboarding services to ensure you maximize the value of every piece of customer feedback.
1. Set Up
Place the Raven feedback terminals around your store. Setup is quick and takes only minutes.
2. Collect
Customers share instant feedback on their shopping experience with a simple tap of a button.
3. Analyze
Customer feedback is automatically linked to time, location, and reason, revealing valuable insights.
4. Optimize
Use actionable analytics to understand feedback, resolve issues, and improve staffing and service.
FOR ANY BRAND WANTING DEEPER INSIGHTS, AND RICH CUSTOMER FEEDBACK
Brands Like Yours Are Powered By Raven
