Frequently Asked Questions
We offer unique features, including two-question surveys, SMS-based responses, and real-time communication, all backed by powerful AI to boost customer retention and improve reviews.
Long surveys can be tiresome, so we keep it simple by focusing on the most important feedback. Guests only answer the question "Any comments?" to provide insightful responses.
Our short surveys lead to a significant increase in response rates, resulting in a broader, more representative sample and more meaningful data.
Absolutely! Our follow-up survey feature allows you to ask additional questions to gain deeper insights into specific aspects of your service or product.
Our platform integrates with over 50 of the most popular POS, online ordering, and loyalty systems.
We enable your team to respond to feedback instantly, offering direct communication to resolve concerns quickly and improve customer satisfaction.
Our platform is scalable, serving businesses from small independents to large enterprise networks.
By enhancing customer engagement, improving online reviews, and providing actionable insights, our platform drives higher customer retention and increased revenue.
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Texting is convenient and aligns with consumer preferences. It's a faster and more effective way to collect feedback, with high response rates compared to emails.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
You can get started right away! Create your account here.
Our customer support team is always available to help answer questions or help get you setup! Click here to reach out to support. If you don't like to chat, we have a full library of tutorials on our knowledge base.
We analyze feedback to highlight key operational categories, providing you with clear insights to improve your business performance.